Shipping policy
Processing Times
All orders are processed within [5] business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in your order, we will contact you by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping:
-
Estimated delivery: [5-7 business days]
Delivery delays can occasionally occur due to carriers or weather.
Shipment Confirmation & Tracking
You will receive a shipping confirmation email with a tracking number once your order has shipped. Tracking numbers become active within 24–48 hours.
Lost, Damaged, or Stolen Packages
We are not responsible for packages that are lost or stolen after delivery is confirmed. If your package arrives damaged, please contact us within 48 hours with photos so we can help resolve the issue.
Incorrect Address
Please double‑check your shipping address. If an order is returned due to an incorrect or incomplete address, the buyer is responsible for reshipping costs.
Contact Us
If you have any questions about your order or shipping, you can reach us at: SolidAxis3D@gmail.com